Shabdleela Support
Need help? Email us at [email protected]. We reply within 2 working days.
To help us find your game quickly, include: your phone model, Android or iOS, and your device ID (in the game: Settings → Copy device ID / डिवाइस आईडी कॉपी करें). For a purchase, add the Razorpay payment ID (starts with pay_) or the App Store order ID from your receipt.
सहायता चाहिए? [email protected] पर ईमेल करें; हम 2 कामकाजी दिनों में जवाब देंगे। ईमेल में अपने फ़ोन का मॉडल और सेटिंग्स → "डिवाइस आईडी कॉपी करें" से कॉपी की गई आईडी ज़रूर लिखें। खरीदारी से जुड़ा सवाल हो तो Razorpay पेमेंट आईडी (pay_ से शुरू) या App Store ऑर्डर आईडी भी भेजें।
- How to play
- Hints
- Buying hints
- Moving to a new phone
- Daily reminders
- Language
- Locked chapters
- Account and your data
How to play
Each stage gives you a clue in Hindi. Tap the shuffled tiles in the right order to build the answer; each tile is one Hindi letter (akshar), such as क्ष or स्त्री. Wrong order? The tiles shake and you try again. Solve it to earn up to three stars. The English meaning of a clue is a tap away. The daily challenge changes every day.
Hints
Tap the bulb button on a stage to place one correct letter. You start with free hints; when they run out you can watch a short video ad for a free hint, or buy a hint pack. Hints are saved with your progress.
Buying hints
- iPhone: hint packs are bought through the App Store with your Apple ID. For a refund, use Apple's reportaproblem.apple.com.
- Android: hint packs are paid through Razorpay inside the game (UPI, cards, net banking; outside India, prices are in US dollars and PayPal is available).
- Paid but no hints? Close and reopen the game with internet on; the hints are added automatically. If they still don't appear, email us with the payment ID and we'll add them. Refunds for Razorpay payments follow our refund policy.
- Hint packs are one-time purchases. There are no subscriptions.
Moving to a new phone
Two ways, both in Settings:
- Sign in with Google, Apple (iPhone) or an email code on the old phone, then sign in with the same account on the new phone.
- Or tap Transfer code (ट्रांसफ़र कोड) on the old phone, and on the new phone tap Restore with code (कोड से रीस्टोर करें) and enter it. The backup is combined with the new phone's progress; nothing is lost.
Daily reminders
The game can remind you when today's challenge is ready. Turn it on with Allow when the game asks, or later in Settings → Daily reminder. If you turned notifications off for Shabdleela in your phone's settings, turn them on there again (the game's dialog has an Open settings button).
Language
The puzzles are always in Hindi. The menus follow your phone's language; to change them, open Settings → Language (भाषा) and choose हिंदी or English.
Locked chapters
Chapters open one by one, in order: finish the chapter above to open the next one. The lock line on each card tells you which chapter to finish.
Account and your data
No account is needed to play. To delete your account, open Settings → Account → Delete account (खाता हटाएँ). To have all your data removed from our server, see Delete your Shabdleela data. How we handle data: privacy policy. Rules of use: terms of use.